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Go Out There and Fail. Your Conversations Will Thank You. | Solo Episode

  • Writer: David Shaft
    David Shaft
  • Jul 7, 2023
  • 4 min read

Updated: Apr 6

The best hitters in baseball miss the ball seven out of ten times. A .300 batting average. That number gets you into the Hall of Fame. It's not a consolation prize, it's the definition of excellence in that sport. And when I think about building real communication skills, that statistic tells me everything.

Most people treat a failed conversation like evidence that they're bad at communication. I want to argue the opposite. Every time a conversation goes sideways, every time you ask for something and get a no, every time you walk away thinking "that didn't land the way I wanted," you have data. And data is how you get better.

Why Failure Is the Fastest Feedback Loop

You can read every book on communication. You can take a public speaking course. You can memorize frameworks and practice your body language in the mirror. None of that tells you what actually happens when your words meet a real person in a real situation with real stakes.

Failure tells you that. Fast. Clearly. Without any ambiguity. When you try something and it doesn't work, you know immediately. You felt the room shift. You saw the person's face change. You noticed the silence that came after you said the thing you thought would land. That feedback is immediate and specific, which makes it the most valuable feedback you can get.

A book gives you a model. A failed conversation gives you a result. Results teach faster than models.

The Conversations Most People Are Avoiding

Here's the real problem. Most people are not failing enough because they're not trying enough. They're avoiding the conversations that feel risky. They don't ask for the raise because the ask might be rejected. They don't pitch the idea because the room might not respond. They don't tell the truth in the difficult conversation because the other person might react badly.

All of that avoidance feels safe. But it's actually costing you. Every conversation you dodge is a conversation skill you never build. You stay exactly as good at communication as you are today, indefinitely, because you're only practicing in the situations where you're already comfortable.

The Hall of Famers didn't get there by only swinging when they were certain they'd make contact. They swung. A lot. And they missed. A lot. And every miss taught their body something that the next swing could use.

What to Do After a Conversation Goes Wrong

The difference between people who learn from failure and people who just accumulate failures is the debrief. What did I say? How did they respond? What was I trying to accomplish? Did I get there? If not, where did I lose them?

Most people skip this step. The conversation goes badly and they move on, maybe a little embarrassed, maybe a little gun-shy about trying again. They didn't extract the lesson. They just took the loss.

After a conversation doesn't go the way you wanted, sit with it for five minutes. Write down what happened. Not to beat yourself up. To diagnose. What specifically went wrong? Was it the timing? The framing? The tone? Did you go too fast? Did you not give the other person enough space to respond? Once you name the specific thing that didn't work, you know what to adjust next time.

That's how communication skill compounds over time. Not from being naturally talented. From paying attention to what's not working and making one small adjustment.

Building a Tolerance for the Awkward Moment

A lot of communication avoidance comes down to not wanting to feel awkward. The ask feels uncomfortable. The pause feels unbearable. The moment where you don't know how the other person will respond feels like too much uncertainty.

But discomfort is the environment where communication skills grow. If every conversation you have is easy and familiar, you're not building range. You're maintaining the range you already have. Growth happens at the edge of your comfort, in the conversations where you're not sure how it will go, where you have to think on your feet, where you have to adjust mid-sentence because you can tell it's not landing.

That ability to adjust in real time, to read the room and change course, is one of the highest-level communication skills there is. And you only build it by being in enough uncomfortable conversations to develop a feel for what they require.

So go out there and have the awkward conversation. Ask for the thing. Pitch the idea. Tell the person what you actually think. Fail seven out of ten times if that's what it takes. Because three out of ten at that level still gets you into the Hall of Fame.

Key Takeaways from This Episode

  1. A .300 batting average, failing 70% of the time, is a Hall of Fame standard. Failure is not the opposite of success in communication.

  2. Failed conversations provide the fastest, most specific feedback available. Use them.

  3. Avoiding hard conversations keeps your communication skills exactly where they are today.

  4. The five-minute debrief after a conversation that doesn't go well is how you extract the lesson and adjust.

  5. Discomfort is the environment where real communication range develops. Stay in it longer.

Related Episodes

Episode 6 picks up directly from this idea with the story of a knee injury that forced a career pivot and the communication skill that came from having no other option. Episode 10 gets into mentorship and why being coachable requires the same tolerance for honest feedback that this episode covers.

Watch and Listen to the Full Episode

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